Calling the Gift Card Company

1
Locate the company’s number on the back of the card. Most gift cards will have a toll-free number on the back of them that you can call to get your balance. Flip the card over to the side with the black card strip and locate the phone number on the back of the card. Some cards will have 2 numbers–one for customer service and one for balance inquiries.[5]

  • If you call the customer service number, they will be able to direct you to the balance inquiry phone number.
Call the number you found on the card. Dial the balance inquiry number you found on the back of the card. Sometimes this number will lead to a live operator and other times it will go to an automated phone system.[6]
3
Use the keypad on the phone to input your information. Once you call the number, it will ask you for card details which could include the card number, expiration date, your birth date, or the last four digits of your phone number. The information you’ll need depends on which type of gift card you have. Follow the automated system or talk to the customer service representative until you input all the required card information.[7]
4
Wait and listen to hear your balance. Once you input the proper information, you’ll be redirected to a reading of your balance. Write the balance down or save it on your cell phone so that you know how much you have on the card.
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